How Favze Actually WorksOur digital marketing process, step by step

No black boxes. No mystery campaigns. Every Favze service follows a clear, repeatable process, so you always know what's happening, why it's happening, and what comes next. Scroll to see the exact steps for each of our 12 services.

Universal Framework

Every Favze Service Follows the Same Four-Step Framework

The specific tactics change by service. The framework never does. This is the Favze promise: a clear process, transparent costs, and a strategy built around your business: every time.

1

Free Consultation

Riley learns your goals, your market, and what success actually looks like for your business. No pitch. No obligation. A real conversation first.

2

Custom Strategy Proposal

Favze builds a strategy tailored to your goals, audience, and budget, with clear pricing and zero hidden fees. You see everything before committing.

3

Review and Approval

You review, ask questions, and refine the plan. Nothing moves forward without your explicit sign-off. You are in control at every stage.

4

Execution and Reporting

Favze executes with precision and delivers plain-language reports you can actually read, not dashboards designed to confuse you into dependency.

The process is the product.

At Favze, how we work is just as important as what we deliver. Every step is documented, communicated, and approved before execution. You will never wonder what is happening with your marketing, because we tell you, plainly, at every turn.

Full Transparency You Approve First Plain-Language Reports Zero Surprises
12 Service Processes

The Exact Process for Every Service We Offer

Use the anchor links above to jump to any service. Each block outlines the specific steps, deliverables, and outcomes for that service, no generalities, no vague agency language.

Social Media Marketing

Social Media
Marketing

Social media without strategy is noise. Favze builds social systems designed to convert attention into real business outcomes, not just grow follower counts for vanity metrics. Here is exactly how it works.

Platforms Covered
Facebook. Instagram. LinkedIn. TikTok. YouTube. Pinterest. X. Threads. Reddit. Snapchat. Nextdoor. Google Business Profile.
Content strategy included
Revenue-connected metrics only
No follower-count vanity reporting
01

Phase One: Platform Audit and Goal Mapping

We audit your current social presence, identify where your customers actually spend time, and map platform selection to specific business goals, not trend-chasing.

Discovery
02

Phase Two: Strategy Build and Content Framework

Riley builds a custom content strategy: content pillars, posting cadence, formats, tone of voice, CTA architecture, and a funnel map from awareness to action.

Strategy
03

Phase Three: Content Creation and Scheduling

Content is created, reviewed with you, refined, and scheduled. Every post has intent: a reason to exist beyond filling a calendar.

Execution
04

Phase Four: Performance Reporting and Iteration

Monthly plain-language reports focused on revenue-connected metrics. What drove traffic. What drove conversions. What we are refining and why.

Reporting
Custom content strategy document
Monthly content calendar
Platform-specific content assets
Community engagement management
Monthly performance report
Strategy iteration recommendations
02

Search Engine
Optimization

Ranking requires technical precision, content architecture, and authority signals, all working together. Favze builds SEO systems using a proven three-pillar approach: On-Page, Technical, and Off-Page. Here is the exact process.

The Three Pillars
On-Page Optimization. Technical SEO. Off-Page Authority.
Pillar pages and topic clusters
Full schema markup
Results timeline set after audit
01

Phase One: SEO Audit and Competitive Analysis

Full technical audit of your current site. Keyword gap analysis. Competitor ranking review. We identify exactly what is holding your rankings back before touching a single page.

Discovery
02

Phase Two: Strategy and Content Architecture

We build your pillar page and topic cluster architecture, keyword targeting map, internal linking plan, and schema markup strategy, all reviewed and approved by you.

Strategy
03

Phase Three: On-Page and Technical Implementation

On-page optimization across targeted pages, technical fixes, schema implementation, site speed improvements, and content development per the approved strategy.

Execution
04

Phase Four: Off-Page Authority and Reporting

Citation building, link development, and external authority signals. Monthly reports covering rankings, traffic, and what is moving, in plain language you can act on.

Reporting
Full technical SEO audit report
Keyword targeting map
Pillar and cluster content architecture
Schema markup implementation
Monthly ranking and traffic report
Off-page authority building
03
Local SEO

Local SEO

Local SEO is about showing up when your neighbors search for what you offer. Google Maps, the Local Pack, and "near me" searches all require specific, technical signals most businesses never set up correctly. Here is the exact Favze process.

Geographic Focus
Elkhart. St. Joseph. LaPorte. Kosciusko. Noble. Marshall. Starke.
Google Business Profile optimization
Citation building and NAP consistency
Local Pack and Maps targeting
01

Phase One: Local Presence Audit

We audit your Google Business Profile, NAP consistency across directories, current Local Pack rankings, and review signals. We map every gap between where you are and where you should be.

Discovery
02

Phase Two: GBP and Citation Optimization

Full Google Business Profile optimization, category signals, photo strategy, Q&A setup, and citation cleanup and building across all major directories and local data aggregators.

Strategy
03

Phase Three: On-Page Local Signals

Location-specific page optimization, LocalBusiness schema markup, geo tags, service area pages, and on-site content aligned to local search intent for Northern Indiana and Michiana markets.

Execution
04

Phase Four: Review Strategy and Reporting

Review acquisition strategy, proximity weighting analysis, and monthly Local SEO performance reports, tracking Local Pack position, GBP actions, and local traffic growth.

Reporting
Local presence audit report
Fully optimized Google Business Profile
Citation cleanup and building
LocalBusiness schema markup
Review acquisition system
Monthly Local Pack ranking report
04

Answer Engine
Optimization

Google's AI Overviews, featured snippets, and voice search are answer engines, and they select sources that are structured to answer questions directly and authoritatively. AEO is the discipline of becoming that source.

Target Placements
Google AI Overviews. Featured Snippets. People Also Ask. Voice Search.
FAQ and HowTo schema markup
Speakable schema for voice
Question-intent content architecture
01

Phase One: Question Mapping and Intent Research

We identify every question your customers ask at every stage of the buying journey, and map those questions to the answer opportunities on your site and in your market.

Discovery
02

Phase Two: Content Architecture for Answers

We restructure and write content specifically designed to be pulled as featured snippets and AI Overview sources. Direct answers, concise formats, proper heading hierarchy.

Strategy
03

Phase Three: Schema Markup Implementation

FAQ schema, HowTo schema, Speakable schema, and QAPage markup are implemented across relevant pages, providing machine-readable signals that answer engines trust and cite.

Execution
04

Phase Four: Featured Snippet Monitoring and Iteration

We track featured snippet wins, AI Overview citations, voice search appearance, and refine content continuously to expand answer engine visibility.

Reporting
Question intent research document
Answer-optimized content rewrites
FAQ and HowTo schema markup
Speakable schema for voice search
Featured snippet tracking report
Monthly AEO performance review
05
Generative Engine Optimization

Generative Engine
Optimization

ChatGPT, Perplexity, Gemini, Copilot, and Grok cite specific businesses when generating answers. GEO is engineering your brand to be one of those citations, not ignored. Here is how Favze builds that foundation.

AI Platforms Targeted
ChatGPT. Perplexity. Google Gemini. Microsoft Copilot. Grok. Claude. Google AI Overviews.
Multi-graph schema markup
Entity disambiguation signals
Citation-worthy content architecture
01

Phase One: Entity Audit and Visibility Assessment

We test how current AI platforms perceive and describe your business. We identify gaps in entity recognition, citation patterns, and what signals the AI engines are missing or misreading.

Discovery
02

Phase Two: Entity Architecture and Schema Build

Multi-graph schema implementation with sameAs properties, knowsAbout declarations, and entity context across your digital footprint: the signals LLMs use to categorize and cite businesses.

Strategy
03

Phase Three: Citation-Ready Content Development

We write and structure content specifically designed to be repeated and cited by generative AI outputs: authoritative, factual, clearly attributed, and formatted for machine parsing.

Execution
04

Phase Four: AI Citation Monitoring and Expansion

We monitor your citation patterns across AI platforms, track prompt-based visibility, and continuously expand entity authority to capture more AI-generated recommendations.

Reporting
AI entity visibility audit
Multi-graph schema implementation
Entity disambiguation markup
Citation-ready content architecture
Cross-platform AI citation tracking
Monthly GEO performance report
06

AI Optimization

AI Optimization is the broadest layer: the foundation that makes your business intelligible, trustworthy, and citable to every AI system your customers interact with. It starts with an audit before any strategy is built.

Scope
Site structure. Schema. Entity signals. Content. Workflow integration. Full-stack AI readiness.
Audit-first approach: always
Strategy built post-audit
AEO and GEO included
01

Phase One: AI Readiness Audit

We audit every layer of your digital presence for AI discoverability: site structure, schema completeness, entity clarity, content format, and how you currently appear in AI-generated outputs.

Discovery
02

Phase Two: Custom AI Strategy Build

Based on audit findings, Riley builds a custom AI optimization strategy covering entity architecture, content restructuring, schema priorities, and workflow automation opportunities.

Strategy
03

Phase Three: Implementation Across All Layers

Schema markup, entity signal reinforcement, content rewrites for AI retrieval, structured data expansion, and integration of AI workflows that compound your visibility over time.

Execution
04

Phase Four: AI Visibility Monitoring and Reporting

We track how AI systems describe, categorize, and recommend your business, and iterate the strategy monthly based on what the platforms are actually doing.

Reporting
Full AI readiness audit report
Custom AI optimization strategy
Schema and entity implementation
AI-ready content architecture
Workflow automation recommendations
Monthly AI visibility report
07
Email Marketing

Email Marketing

Blasts do not build revenue. Segmentation, automation, and behavioral triggers do. Favze builds email lifecycle systems that turn subscribers into repeat buyers, not just open-rate statistics.

System Focus
Segmentation. Automation sequences. Behavioral triggers. Lifecycle revenue systems.
Platform-agnostic setup
GDPR and CAN-SPAM compliant
Revenue-tied reporting only
01

Phase One: List Audit and Segmentation Strategy

We audit your current list, clean non-engaged subscribers, and build a segmentation framework based on customer behavior, purchase history, and lifecycle stage.

Discovery
02

Phase Two: Automation Architecture

Welcome sequences, post-purchase flows, re-engagement campaigns, and behavioral triggers are mapped and built, turning your email platform into a revenue engine that runs automatically.

Strategy
03

Phase Three: Campaign Creation and Copywriting

Every email is written with a clear intent, a specific audience, and a measurable action. No filler. No generic blasts. Emails that people actually open and act on.

Execution
04

Phase Four: Performance Optimization and Reporting

A/B testing subject lines, send time optimization, deliverability monitoring, and monthly reporting focused on what the emails are actually doing to revenue, not just open rates.

Reporting
List audit and segmentation map
Welcome and onboarding sequences
Behavioral automation workflows
Monthly campaign copywriting
A/B testing and optimization
Monthly revenue-tied email report
08

SMS Marketing

SMS has the highest open rate of any marketing channel, but only when it is structured, compliant, and built around real customer behavior. Favze builds TCPA and CTIA compliant SMS systems that drive repeat business.

Compliance and Scope
TCPA and CTIA compliant. Opt-in architecture. Automated sequences. Retention-focused.
Legal opt-in systems built first
Segmented by purchase behavior
Retention and re-engagement focus
01

Phase One: Compliance Setup and Opt-In Architecture

TCPA and CTIA compliance established first. Legal opt-in flows, consent language, and double opt-in systems built before a single message is ever sent.

Discovery
02

Phase Two: List Building and Segmentation

SMS subscriber growth strategy, segmentation by customer type and purchase behavior, and list health protocols to maintain deliverability and engagement rates.

Strategy
03

Phase Three: Automation Sequence Build

Welcome flows, post-purchase follow-ups, re-engagement sequences, appointment reminders, and promotional automation, structured around when customers are most likely to respond.

Execution
04

Phase Four: Campaign Management and Reporting

Ongoing campaign execution, timing optimization, response rate analysis, and monthly reports tracking revenue attributed to SMS, not just click rates.

Reporting
TCPA/CTIA compliance setup
Legal opt-in flow architecture
Segmented subscriber list system
Automated welcome and re-engagement sequences
Monthly promotional campaigns
Revenue-attributed SMS report
09
10
11
HubSpot Setup and CRM

HubSpot
Setup

Most HubSpot implementations are incomplete and never deliver what was promised. The CRM is powerful, but only when pipeline architecture, automation, and attribution tracking are set up correctly. Here is the Favze process.

Implementation Scope
CRM setup. Pipeline architecture. Automation sequences. Lead tracking. Attribution reporting.
Clean data setup from day one
Revenue attribution built in
Team training included
01

Phase One: Current State Audit and Goal Mapping

If HubSpot is already in place, we audit the existing setup, identify gaps, and map the rebuild plan. If it is a fresh implementation, we start by defining your sales pipeline stages and lead lifecycle.

Discovery
02

Phase Two: CRM Architecture and Pipeline Build

Deal pipeline stages, contact properties, company records, and custom fields configured to match your actual sales process, not a generic template that forces you to work around the tool.

Strategy
03

Phase Three: Automation, Forms, and Integration

Lead capture forms, automated follow-up sequences, task and deal assignment automation, email integration, and website form connections: the workflows that make the CRM run without manual intervention.

Execution
04

Phase Four: Reporting Setup and Team Handoff

Attribution dashboards, pipeline velocity reporting, and a full team training session so your team actually knows how to use the platform. Then ongoing optimization as your usage matures.

Reporting
HubSpot audit or fresh setup plan
Custom pipeline architecture
Lead capture and form integration
Automation workflow build
Attribution and pipeline dashboards
Full team training and handoff
12
Website Design

Website Design

Custom, AI-ready websites built on 12 service pillars, seven covering the site itself, five covering SEO, Local SEO, AI Optimization, AEO, and GEO. No templates. Full ownership. Zero hidden fees.

12 Included Pillars
Custom design. UX. Mobile-first. Security. QA launch. Analytics. Ownership. SEO. Local SEO. AI Opt. AEO. GEO.
100% custom: no templates
Full client ownership at delivery
All 12 pillars in every build
01

Phase One: Discovery and Strategy

We learn your brand, your customers, and your competitive landscape. Then we build a site architecture, page structure, and design strategy, reviewed and approved before a single pixel is placed.

Discovery
02

Phase Two: Design and Development

Custom design built from scratch: brand-aligned visuals, conversion-focused layouts, mobile-first development, security setup, and all 12 service pillars built in as the site is developed, not added later.

Build
03

Phase Three: Review, QA, and Refinement

You review the complete site. We test across all browsers and devices, run QA on every form and function, and refine based on your feedback until you are completely satisfied.

Review
04

Phase Four: Launch and Full Ownership Handoff

Clean, professional launch. Google Analytics installed and configured. Full admin access transferred to you. Your website is your asset, no lock-ins, no dependency on Favze to access it.

Launch
100% custom website design
Mobile-first responsive development
Full SEO technical foundation
Local SEO setup and AI Optimization
Google Analytics and full QA
Full ownership handoff. No lock-in.
The Favze Process Guarantee

You approve every strategy before we execute.

Every report is in plain language.

Zero hidden fees. Ever. Period.

The Bottom Line

No guesswork.
No surprises.

Book a Free Consultation

Ready to See the Process in Action?

Free consultation. Zero hidden fees. A custom strategy built around your business, your budget, and your community, with a process you can follow every step of the way.

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Riley Catalano

Founder of Favze, Your Northern Indiana Digital Marketing Guide

Become the Local Favorite

Tell Riley about your business and goals. You’ll get a clear, honest look at what’s working, what to focus on first, and what it costs, all built around your budget.

  • Talk directly with Riley, the person doing the work
  • Clear pricing with zero hidden fees
  • A custom plan built for your local market

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